Shipping Policy

1. Order Processing

Orders are typically processed within 1–3 business days. Processing may be extended during holidays or high-demand periods.

2. Estimated Delivery

  • United States: 7–12 business days

  • Europe: 8–15 business days

  • Other regions: 10–20 business days

Delays may occur due to customs, carrier issues, or other factors beyond our control.

3. Tracking

Tracking numbers will be emailed once the order ships. Tracking updates may take 24–48 hours to appear.

4. Shipping Coverage

We ship to most regions worldwide. Some remote or restricted locations may not be available.

5. Customs & Import Fees

International shipments may be subject to taxes, duties, or customs fees, which are the recipient’s responsibility.

6. Lost or Delayed Shipments

Contact support@havnsp.sbs if your order appears delayed or lost. We will assist with carrier coordination.